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Privacy notice

BPIF Training Limited ("BPIF Training", "we", "our", "us") is committed to protecting your privacy and handling your personal data securely, fairly and transparently. This notice explains how we collect, use, store and protect personal information when you visit our website, make an enquiry, apply for or take part in training, engage with us as an employer, partner, supplier or stakeholder, sign up to receive marketing, or use our online services, including our online learning platform, BPIF Training Cloud (bpiftraining.cloud). 

BPIF Training Limited is an independent company and operates separately from the British Printing Industries Federation (BPIF).

We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection law.

1. Who we are

BPIF Training Limited is the Data Controller for personal information collected through our website, BPIF Training Cloud and our training and business activities.
Company number: 06875770
Registered office: Unit 2, Villiers Court, Meriden Business Park, Copse Drive, Coventry, CV5 9RN
Telephone: [01676 526060 – check: notice says 526030, website says 526060]
Website: [bpif.training – check: notice says www.bpiftraining.co.uk]

2. What this notice covers

This notice applies to personal data collected through our website, BPIF Training Cloud , online enquiry forms, learner enrolment, employer engagement, recruitment, events and webinars, email, and surveys and feedback forms. Our sites may link to third-party websites; we are not responsible for their content or privacy practices.

3. Your rights

Under UK GDPR you have the right to be informed about how your information is used; access it; ask us to correct it; ask us to delete it in certain circumstances; restrict or object to processing; ask us to transfer it to another organisation where applicable; withdraw consent where we rely on consent; and complain to the Information Commissioner's Office (ICO).

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

4. What information we collect

Personal information: name, date of birth, home address, email address, telephone number, National Insurance number, employment and employer details, job title, CV, qualifications and achievement records, apprentice and learner identifiers, and attendance and engagement records.

Special category data: where required for training, safeguarding, funding or legal purposes, we may collect health information, learning support needs, disability information, and equality and diversity information including ethnicity. We only process special category data where the law permits and appropriate safeguards are in place.

Technical information: IP address, browser and device details, operating system, website usage information, cookie data and analytics.

5. How we use your information

We use personal information to deliver apprenticeship and training programmes; register learners with awarding organisations; arrange assessments and certification; support learner progress and achievement; administer learner and employer accounts; respond to enquiries; communicate with learners, employers and stakeholders; meet contractual obligations; support safeguarding; comply with legal and regulatory requirements; claim and manage government funding; carry out quality assurance; improve our services; manage recruitment; process payments for online courses ★; and send marketing where lawful.

5A. BPIF Training Cloud (our online learning platform) 

BPIF Training Cloud at bpiftraining.cloud is where learners access course materials, complete activities and assessments, book workshops and track their progress. It is run by BPIF Training using Moodle learning software.

What the platform stores:

• Account details: your name, email address, username and any profile details you add.
• Learning activity: the courses you are enrolled on, pages and activities you open, completion status, quiz and assignment results, work you submit, forum posts and messages, and certificates issued to you.
• Log data: dates and times you log in and use the platform, and your IP address, which we use for security, support and to evidence learning for funding and quality purposes.
• Bookings: workshops and events you book onto.

Logging in with Microsoft: if you use "Log in with Microsoft", Microsoft confirms your identity to us and shares your name and email address. We do not receive your Microsoft password.

Paying for a course: online course payments are processed by Stripe. Your card details are entered on Stripe's secure checkout and are never seen or stored by BPIF Training. We receive confirmation of payment, the amount, and your name, email and billing address. Stripe's own privacy notice applies to the information you give them: stripe.com/gb/privacy.

Linked services: some programmes use separate services such as Smart Assessor (e-portfolio) and bksb (English and maths). These have their own privacy notices, and the information in them is covered by the rest of this notice.

Who can see your information on the platform: BPIF Training staff who support your learning, such as your tutor, assessor, quality and administration staff. On apprenticeship programmes, progress information may be shared with your employer and with the organisations listed in section 9. Other learners on the same course may see your name and anything you post in shared spaces such as forums.

Lawful basis: for apprentices and funded learners, see section 6 (contract, legal obligation and public task). For people who buy a short course, we process your data to provide the course you have paid for (contract).

How long we keep it: apprenticeship and funded learner records are kept in line with Department for Education funding rules (see section 7). For people who buy a short course, we keep your account and course record for [the length of your access plus 2 years] so we can reissue certificates and deal with queries, then delete or anonymise it. Payment records are kept for [6 years] to meet financial requirements. You can ask us to delete your account sooner, unless we need to keep it for legal or funding reasons.

Cookies on the platform: BPIF Training Cloud uses a small number of strictly necessary cookies to keep you logged in and the site secure (for example, MoodleSession). [It does not use analytics or advertising cookies – check with IT.]

Where the data is held: [BPIF Training Cloud is hosted in the UK by NAME OF HOSTING PROVIDER – check with IT.]

6. Our lawful basis for processing

• Contract: to fulfil a contract or take steps before entering one, including when you buy a course. 
• Legal obligation: to comply with legal and regulatory requirements.
• Legitimate interests: for our legitimate business interests, where your rights are not overridden.
• Consent: where required, we obtain and manage consent appropriately.
• Public task: where necessary to deliver publicly funded education and training.

For special category data we rely on the additional conditions permitted under UK GDPR and the Data Protection Act 2018.

7. How long we keep information

We keep personal information only as long as needed for the purposes it was collected for. Typically: learner records in line with Department for Education and funding requirements; financial records in line with statutory requirements; recruitment records for up to 12 months after recruitment ends; marketing records until consent is withdrawn or no longer needed; online course records as set out in section 5A . Information no longer needed is securely deleted or anonymised.

8. How we store and protect information

Our safeguards include HTTPS encryption, access controls and user permissions, multi-factor authentication where appropriate, regular updates and monitoring, secure cloud storage, staff data protection training, secure disposal and cyber security controls. We review these regularly.

9. Who we share information with

We only share personal information where necessary and lawful, including with: the Department for Education; awarding organisations; end-point assessment organisations; Ofsted; employers; safeguarding agencies where required; professional advisers; auditors and regulators; technology service providers (including our learning platform hosting and Microsoft) ; and payment and finance providers (including Stripe). Third parties must protect personal information and process it only on our instructions and in line with the law. We may also disclose information where required by law, court order or regulation.

[Note for Karly: the original refers to the ESFA. The ESFA closed in March 2025 and its functions moved into the DfE, so I've removed it. Check this with your compliance lead.]

10. International transfers

Most personal information is stored in the UK. Some service providers, such as Stripe and Microsoft, may process data outside the UK; where this happens we make sure appropriate safeguards are in place under UK GDPR. 

11. Marketing communications

We may send updates about apprenticeships, commercial training, industry events, webinars, news and employer services. Where the law requires it, we only do this with your consent. You can unsubscribe at any time using the link in our emails or by contacting us. Opting out of marketing does not affect service messages, such as course notifications from BPIF Training Cloud. 

12. Cookies

Our website uses cookies to make it work, remember preferences, improve performance, analyse traffic and support security. Strictly necessary cookies cannot be switched off. Non-essential cookies are only used with your consent. See section 5A for cookies on BPIF Training Cloud, and our Cookies Policy for our website.

13. Exercising your rights

To exercise your rights or make a request about your personal information, contact:
Max Walkington, Operations Director, BPIF Training Limited
Email: training@bpif.training
Unit 2, Villiers Court, Meriden Business Park, Copse Drive, Coventry, CV5 9RN

We normally respond within one month of receiving a valid request.

14. Complaints

If you are concerned about how we handle your personal information, please contact Max Walkington first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

15. Changes to this notice

We may update this notice to reflect changes in the law, our business or how we process data. Updates will be published here with a new revision date.

Data Controller: BPIF Training Limited (company number 06875770)
Contact for data protection: Max Walkington, Operations Director, training@bpif.training
Last updated: October 2026

Full policy

Accessibility statement for BPIF Training Cloud

BPIF Training is committed to making BPIF Training Cloud (bpiftraining.cloud), our online learning platform, accessible to as many people as possible, regardless of ability, technology or circumstances. 

We want every learner to be able to access their course materials, activities and support easily and without unnecessary barriers. We continually review and improve the accessibility of the platform to provide an inclusive learning experience.

1. Our commitment

We aim to:

• provide a learning platform that is accessible and easy to use
• make course content clear, understandable and available to as many learners as possible
• support access on a range of devices, including computers, tablets and mobile phones
• make reasonable adjustments where needed to support individuals with their learning and assessments 
• continually improve accessibility as technology and standards develop

2. Accessibility features

We aim for BPIF Training Cloud to work with commonly used assistive technologies, including screen readers, screen magnifiers, speech recognition software, keyboard-only navigation and browser zoom.

Accessibility toolbar: look for the accessibility icon at the bottom of every page. It lets you change text size, colours and contrast, and other display settings to suit you. 

We aim to make sure that:

• text remains readable when enlarged
• pages can be navigated using a keyboard
• content is structured using clear headings
• images include alternative text where appropriate
• colour contrast is sufficient for readability
• links are clearly identified and meaningful

3. Ongoing improvements

We are continually working to improve the accessibility and usability of the platform and our course content.

While we strive to make all areas accessible, some content may not yet fully meet the latest accessibility standards. [For example, some older course documents may not be fully accessible to screen readers, and some videos may not yet have captions.]  We are committed to identifying and fixing these issues, and to checking new course content for accessibility before it is published. 

4. Third-party content

Some parts of BPIF Training Cloud link to or include content from other organisations, such as Smart Assessor, bksb, embedded videos and payment pages provided by Stripe.  We cannot guarantee the accessibility of third-party content, although we will seek accessible alternatives wherever possible.

5. Getting help and reporting accessibility issues

If you have difficulty accessing any part of BPIF Training Cloud, need course materials in a different format (such as large print, accessible document or audio), need extra time or other adjustments for an activity or assessment, or want to report an accessibility issue, please contact us or speak to your tutor. 

We welcome feedback and will make every reasonable effort to provide the information you need in an accessible format.

6. Contact us

Max Walkington, Operations Director
BPIF Training Limited, Unit 2, Villiers Court, Meriden Business Park, Copse Drive, Coventry, CV5 9RN
Email: training@bpif.training
Telephone: [01676 526060 – check: your statement says 526030, the website says 526060]

When contacting us, please tell us:

• the course, page or activity you were trying to access
• a brief description of the problem
• how you would prefer to receive the information, if applicable

7. Review of this statement

This statement will be reviewed regularly and updated to reflect improvements to the platform and changes in accessibility standards.

Version: 1.0
Last reviewed: [October 2026]
Next review: [October 2027]
Contact: Max Walkington, Operations Director

Full policy

Child Protection and Safeguarding Policy

Children, young people and adults at risk. BPIF Training Limited. Version 1.0, effective July 2026.

Report a safeguarding concern

Designated Safeguarding Lead	Andrew Bracey Telephone: 07801 981312 Email: andrewb@bpif.training
Deputy Designated Safeguarding Lead	Karly Lattimore, Managing Director Telephone: 07384 214536 Email: karlyl@bpif.training
Out of hours	07455 332742
Emergency services	999, where someone is at immediate risk of harm
Police non-emergency	101

1. Policy statement

BPIF Training is committed to safeguarding and promoting the welfare, wellbeing and safety of all learners.

We recognise our responsibility to protect children, young people and adults at risk from harm, abuse, neglect, exploitation, radicalisation and any form of mistreatment. We are committed to providing a safe, supportive and inclusive environment where learners can develop, achieve and thrive.

Safeguarding is everyone's responsibility. Every member of staff, volunteer, contractor, employer and stakeholder working with BPIF Training has a duty to promote learner welfare and report concerns appropriately.

This policy applies to all learners, staff, volunteers, contractors, associates and visitors engaged in BPIF Training activities.

2. Purpose

The purpose of this policy is to:

• protect learners from harm
• promote learner welfare and wellbeing
• ensure effective safeguarding arrangements are in place
• provide clear reporting and referral procedures
• raise awareness of safeguarding responsibilities
• support compliance with safeguarding legislation and guidance
• ensure staff are appropriately trained and supported
• create a culture where concerns can be raised confidently and acted upon appropriately

3. Scope

This policy applies to: learners and apprentices; prospective learners; children and young people under 18; adults at risk; employees; directors; volunteers; contractors and associates; employers supporting apprentices; and visitors to BPIF Training activities and premises.

It applies to all learning environments, including workplace learning, employer premises, online learning, virtual meetings, training events and off-site activities.

4. Our safeguarding commitment

BPIF Training is committed to:

• creating a safe, respectful and supportive environment
• promoting a culture of vigilance and learner welfare
• embedding safeguarding throughout all areas of our provision
• listening to learners and taking concerns seriously
• working collaboratively with employers, parents, carers and external agencies
• protecting vulnerable individuals from abuse, neglect, exploitation and harm
• responding promptly and effectively to safeguarding concerns

5. What is safeguarding?

Safeguarding is the action taken to protect individuals' health, wellbeing and human rights, and to enable them to live free from abuse, harm and neglect. It includes:

• protecting children and adults at risk
• preventing harm and abuse
• promoting health, safety and wellbeing
• supporting mental health
• ensuring online safety
• protecting individuals from radicalisation and extremism
• providing safe learning environments

6. Definitions

Term	Definition
Children and young people	Anyone under the age of 18.
Adults at risk	An individual aged 18 or over who may need care, support or additional protection because of age, disability, illness, mental health needs, personal circumstances or vulnerability to abuse or exploitation.

BPIF Training recognises that any adult may become vulnerable at different points in their life, and will respond appropriately to concerns regardless of formal definitions.

7. Types of abuse and harm

Safeguarding concerns may involve, but are not limited to:

Type	What this means
Physical abuse	Deliberate physical harm or injury.
Emotional abuse	Behaviour that causes emotional harm, intimidation, humiliation or distress.
Sexual abuse	Any sexual activity or behaviour imposed on another person without consent or where consent cannot be given.
Neglect	Failure to meet basic physical, emotional, educational or medical needs.
Financial abuse	Improper use of money, resources or belongings.
Domestic abuse	Behaviour that is controlling, coercive, threatening or abusive.
Child sexual exploitation (CSE)	Manipulation or coercion of children into sexual activity.
Criminal exploitation	Including county lines activity and gang-related exploitation.
Radicalisation and extremism	Processes through which individuals are drawn into extremist ideologies or terrorist activity.
Online abuse	Abuse occurring through digital platforms, social media or online communication.
Bullying and harassment	Including discriminatory, cyber and hate-related behaviour.

8. Roles and responsibilities

BPIF Training will: maintain effective safeguarding arrangements; appoint trained safeguarding leads; deliver safeguarding training; promote learner awareness; ensure robust reporting systems; maintain accurate safeguarding records; work with relevant external agencies; and review safeguarding arrangements regularly.

Staff will: complete safeguarding training; remain vigilant to safeguarding concerns; report concerns immediately; maintain professional boundaries; promote learner welfare; and follow safeguarding procedures at all times.

Learners will: respect the safety and wellbeing of others; raise concerns where appropriate; engage in safeguarding activities and discussions; and follow BPIF Training policies and expectations.

Employers will: support learner welfare; work collaboratively with BPIF Training; raise safeguarding concerns where identified; and provide safe workplace environments.

9. Designated Safeguarding Lead

BPIF Training maintains designated safeguarding responsibilities to ensure concerns are managed appropriately. Contact details are at the top of this policy.

The Designated Safeguarding Lead has responsibility for: managing safeguarding concerns; making referrals to appropriate agencies; maintaining safeguarding records; providing advice and guidance to staff; supporting learners involved in safeguarding cases; and monitoring safeguarding activities across the organisation.

Current safeguarding contact details are also published in learner handbooks, staff guidance and safeguarding communications.

10. Reporting safeguarding concerns

Any safeguarding concern must be reported immediately. Concerns may involve: a disclosure from a learner; observed behaviour; concerns raised by employers, staff or third parties; online safety issues; Prevent concerns; mental health concerns; or suspected abuse or neglect.

Staff must never:

• investigate a safeguarding concern themselves
• question a learner further to establish whether an account is true
• promise a learner that a disclosure will be kept secret
• contact or confront the person a concern relates to
• delay reporting because they are unsure the concern is serious enough

All concerns must be referred to the Designated Safeguarding Lead without delay, and on the same day.

Where there is an immediate risk of harm, contact emergency services on 999 first, then inform the Designated Safeguarding Lead.

11. The five Rs of safeguarding

	What this means
Recognise	Identify signs, indicators or disclosures of concern.
Respond	Listen carefully, remain calm and take concerns seriously.
Record	Accurately record information and concerns, in the learner's own words where possible.
Report	Report concerns promptly to the Designated Safeguarding Lead.
Refer	Refer concerns to appropriate agencies where required.

12. Learner awareness and education

BPIF Training actively promotes safeguarding awareness through learner inductions, progress reviews, tutorials and coaching sessions, safeguarding campaigns, Prevent and Fundamental British Values activities, online safety discussions, equality and wellbeing initiatives, and topic-of-the-month communications.

Learners are encouraged to develop the knowledge and confidence they need to keep themselves safe, both inside and outside the workplace.

13. Online safety

BPIF Training recognises online safety as a safeguarding issue. We actively promote safe use of technology; responsible social media use; cyber security awareness; understanding online risks; identifying misinformation and harmful content; and reporting online concerns.

Appropriate monitoring systems and controls may be used to support learner safety and compliance with organisational policies.

14. Support for learners

Where safeguarding concerns are identified, BPIF Training will work to ensure learners receive appropriate support. This may include safeguarding interventions, welfare support, additional learning support, mental health support, employer engagement, referrals to specialist services and signposting to external agencies.

Support arrangements will always place learner welfare at the centre of decision-making.

15. Confidentiality and information sharing

Safeguarding information will be treated sensitively and confidentially. However, confidentiality cannot be guaranteed where concerns involve a risk of significant harm, criminal activity, safeguarding investigations or legal obligations.

Information will be shared only where necessary and in line with safeguarding responsibilities, UK GDPR and the Data Protection Act 2018.

Data protection is never a reason to withhold information where a learner may be at risk of harm.

16. Staff training

All staff receive safeguarding training appropriate to their role, including child protection, adult safeguarding, the Prevent Duty, online safety, professional boundaries and reporting procedures. Safeguarding training forms part of staff induction and ongoing professional development.

17. Working with external agencies

BPIF Training will work collaboratively with local authorities, children's services, adult social care, the police, Channel panels, the Education and Skills Funding Agency (ESFA), Ofsted, health services and other safeguarding partners. Referrals will be made where concerns meet safeguarding thresholds.

18. Monitoring and review

Safeguarding arrangements will be monitored regularly through safeguarding records and referrals, staff training compliance, learner and employer feedback, risk assessments and quality assurance activities.

This policy will be reviewed at least annually, or sooner where legislative or organisational changes require.

19. Related policies

This policy should be read alongside the Prevent Duty and Promotion of Fundamental British Values Policy; Safer Recruitment Policy; Staff Code of Conduct; Whistleblowing Policy; Equality, Diversity and Inclusion Policy; Health and Safety Policy; Additional Learning Support Policy; Reasonable Adjustments Policy; Data Protection Statement; and Online Safety Policy.

Policy owner	Designated Safeguarding Lead (DSL)
Approved by	Managing Director
Version	1.0
Effective date	July 2026
Review date	July 2027

Safeguarding is everyone's responsibility. Report every concern to the DSL the same day. Never decide alone whether it matters.